One to one with someone who has run it
Expert Calls for healthcare and life sciences
Hour-long, compliance-screened conversations with physicians, payers, hospital executives and former industry leaders who have made the decision you are now facing.
HealthcareMarketResearch delivers expert calls for pharmaceutical, biotech, medical device, diagnostics and digital health companies, as well as consultancies and investors.
Projects run from our India headquarters with a global network of 5,000+ market researchers, so you get senior attention, round-the-clock delivery and local fieldwork in every major market.
What you receive
- Vetted expert shortlist in 24–48 hours
- Compliance screening and consent
- Recorded call with transcript
- Key takeaways memo
Common use cases
- Commercial due diligence
- Pipeline and asset assessment
- Pricing and market access checks
- Competitive intelligence
At a glance
Expert Calls: the short version
Turnaround, typical scope, audiences, coverage and deliverables for expert calls — the answer-first version, before you write a brief.
- Turnaround
- Vetted shortlist in 24–48 hours, first call usually within days of your approval
- Typical scope
- 5–15 one-hour calls per project, one expert per call
- Who we reach
- Practising specialists, payers, hospital executives and former industry operators
- Coverage and languages
- 100+ Indian cities, plus remote sessions worldwide; English, Hindi and major regional languages
- What you receive
- Expert profiles, compliance screening record, recording and transcript, takeaways memo
- How it runs
- 60-minute calls over video or phone, recorded with consent, with or without you on the line
Scopes are typical, not fixed packages — every project is sized to your brief. Studies follow EphMRA, BHBIA and Insights Association guidance, with GDPR, HIPAA and DPDP-aligned handling of participant data.
How a project runs
Five steps from brief to readout
Every expert calls project follows the same path, with a named HMR lead accountable at each step.
- 01
Brief and screening criteria
We write down the decision, the experience an expert must have to be useful, and the employers, competitors and conflicts to exclude.
24–48 hours
- 02
Search and shortlist
We search our network of 5,000+ experts and recruit to brief where the right person is not already on it. You see bios and relevance notes before anything is booked.
Shortlist, not a list
- 03
Compliance screening
Each expert confirms employment status, consulting permissions, conflicts and confidentiality obligations, and consents to the call being recorded.
Screened every time
- 04
The call
An hour against your question list. Join live and lead it yourself, or have one of our healthcare moderators run it while you listen in.
Your guide or ours
- 05
Transcript and takeaways
Recording and transcript back quickly, with a short memo pulling out what changed our reading of the question.
Takeaways memo
Who we reach
Stakeholders we recruit for expert calls
Screened from our 5,000+ network and verified panels across 100+ Indian cities.
Clinicians and prescribers
- Endocrinologists and diabetologists
- Ophthalmologists and retina specialists
- General physicians and family medicine
- Pulmonologists and intensivists
- Radiologists and nuclear medicine physicians
Nursing and allied health
- Infection control nurses
- Dietitians and diabetes educators
- Hospital pharmacists
- Home-care and palliative nurses
- Laboratory technologists
Payers and market access
- Formulary committee members
- Government scheme administrators
- Insurance medical directors
- Underwriting and actuarial leads
- Health economics and outcomes leads
Hospital and procurement
- Quality and accreditation heads
- Biomedical engineering heads
- Procurement and materials managers
- Day-care and IVF centre owners
- Diagnostic chain operations heads
Patients and caregivers
- Paediatric caregivers
- Patient advocacy group leaders
- Treatment-switch and relapse patients
- Newly diagnosed patients
- Patients paying out of pocket
Trade and channel
- Wholesalers and super-stockists
- Stockists and distributors
- Standalone chemists
- Retail pharmacy chain owners
- Rural and semi-urban retailers
Method comparison
Expert Calls compared with the alternatives
The same question can be answered several ways. This is how expert calls differs from the methods clients usually weigh it against — Expert Calls is the highlighted column.
| Expert Calls | Moderated Calls | Multi-Expert Panels | Opinion Surveys | |
|---|---|---|---|---|
| Speed | Experts in 24–48 hours | Rolling once the guide is signed off | Panel assembled to the brief | Results in 5–10 business days |
| Typical sample | 5–15 calls, one expert each | 6–20 interviews per segment | 3–6 specialists in one session | 100–600 completes per audience |
| Depth of insight | Deep and unstructured, you can probe | Structured depth against your guide | Debate, consensus and dissent | Closed questions, light open text |
| Best for | Fast senior judgement on a live decision | Blinded or sensitive interviewing done for you | A contested question settled in one room | A quantified read you can put in a deck |
| Typical output | Recording, transcript, takeaways memo | Synthesised report and quote library | Consensus and dissent map, transcript | Charted results, cross-tabs, data tables |
| Runs in person in India |
Compliance
How we keep expert calls compliant
Healthcare research carries obligations that general market research does not. These apply to every project, in every market.
Industry codes
EphMRA, BHBIA, Insights Association and ESOMAR guidance on how healthcare research is conducted.
Adverse events
Trained adverse event reporting on every healthcare interview, routed to your pharmacovigilance contact.
Data protection
GDPR, HIPAA and India's DPDP Act. Consent is captured before any recording or transcription.
Conflicts and confidentiality
Every participant is screened against your exclusion list and engaged under confidentiality terms.
Is this the right fit?
When to use expert calls — and when not to
We would rather point you at the right method than sell you this one. Here is where expert calls earns its place, and where something else does the job better.
Choose this when
- A deal, a launch or an investment decision is weeks away and you need judgement fast
- The people who have already solved this problem sit outside your organisation
- You want to probe, interrupt and change direction mid-conversation
- You need to understand how a decision was actually made, not how it is described in public
Consider something else when
- You need a projectable number across a specialty rather than a handful of views
- Hundreds of interviews are required before the pattern is visible
- The question is really about group dynamics and consensus between specialists
- Everything you need is already in published filings, guidelines and trial registries
Alternatives
Where another method fits better
Each of these answers a different kind of question. Tell us the decision and we will recommend the right one, even when it is not this service.
Expert Calls across India
By industry
FAQs
What is expert calls in healthcare market research?+
Expert Calls is one of the ways HealthcareMarketResearch connects pharma, biotech, medtech and healthcare clients with verified physicians, payers and industry experts to answer strategic questions. Hour-long, compliance-screened conversations with physicians, payers, hospital executives and former industry leaders who have made the decision you are now facing.
How quickly can expert calls start?+
Most projects start within 24–48 hours of a confirmed brief, drawing on our 5,000+ network. Vetted shortlist in 24–48 hours, first call usually within days of your approval.
Where do you offer expert calls?+
Across 100+ Indian cities — from Mumbai, Delhi NCR and Bengaluru to tier 2 and tier 3 hubs — delivered remotely from our Pune headquarters.
What is a typical expert calls scope?+
5–15 one-hour calls per project, one expert per call. You receive: Vetted expert shortlist in 24–48 hours, Compliance screening and consent, Recorded call with transcript, Key takeaways memo. Everything is sized to the brief rather than sold as a fixed package.
Who can you reach for expert calls?+
Clinicians and prescribers, Nursing and allied health, Payers and market access, Hospital and procurement, Patients and caregivers, Trade and channel. Each group is screened on specialty, setting and experience before anyone joins a study.
What is the difference between expert calls and moderated calls?+
Expert Calls is best for fast senior judgement on a live decision, with 5–15 calls, one expert each and deep and unstructured, you can probe. Moderated Calls is best for blinded or sensitive interviewing done for you. If both apply, the two are often run in sequence.
Other services
Have a healthcare question that needs real answers?
Brief us today and talk to a verified expert this week.